This Privacy & Cookies Policy explains how IQBLACK (also “iQBlack”, “iQB” or “IQB”) collects, uses, stores, and protects information when you visit our websites and use our applications and intelligence modules (collectively, the “Services”). If you have questions, contact [email protected].

1. INFORMATION WE COLLECT

We may collect (a) account information you provide (name, email, organization fields, role), (b) security and operational logs needed to protect the Services (e.g., authentication events, abuse prevention, diagnostic telemetry), (c) technical data generated by your browser/device (IP address, user‑agent, timestamps, referrer, session identifiers), and (d) content you submit into private workspaces (e.g., private profiles, notes, drafts, or other tenant‑scoped data).

2. HOW WE USE INFORMATION

We use information to (a) provide and operate the Services, (b) secure accounts and prevent abuse, (c) improve reliability and performance, (d) provide customer support, (e) comply with legal obligations, and (f) communicate service notices and, where applicable, marketing communications you explicitly opt into.

3. PRIVATE CONTENT AND CONFIDENTIALITY

Private profiles and tenant‑scoped content are intended to be accessible only to authorized roles within that workspace. We treat private content as confidential and do not intentionally disclose it to third parties, except (a) as required by law, (b) to protect the rights and safety of IQBLACK and its users, or (c) as authorized by the customer.

4. LEGAL REQUESTS AND SAFETY

We may access, preserve, or disclose information if we believe in good faith it is required by law, necessary to enforce our Terms, or needed to investigate abuse or protect the Services, our users, or the public.

5. COOKIES AND SIMILAR TECHNOLOGIES

The Services use cookies and similar technologies primarily for essential functions (such as sessions and authentication). We may also use limited analytics or diagnostic telemetry to improve service quality. You can control cookies through your browser settings. Disabling essential cookies may prevent the Services from working properly.

6. DATA RETENTION

We retain data for as long as needed to provide the Services, meet legal requirements, resolve disputes, and enforce our agreements. Retention periods may vary by data type (e.g., security logs vs. account details vs. tenant content).

7. SECURITY

We implement reasonable administrative, technical, and organizational measures to protect information. No system can be guaranteed 100% secure; you are responsible for safeguarding your credentials and using strong authentication practices.

8. INTERNATIONAL TRANSFERS

Depending on hosting and service operations, data may be processed in locations different from your country. We take steps to protect data in accordance with applicable law.

9. CHILDREN

The Services are not intended for children. We do not knowingly collect personal information from minors.

10. CONTACT

If you believe IQBLACK is not adhering to this Policy, contact [email protected].

The last review, update, and/or amendment to this policy was on March 4, 2026.